Question 1

Are the plants dipped in metal?

Accepted Answer

No, that is a different process called 'Electroforming' which does not give the same resistance to organic pieces. With the process used by the brand, the plant disappears after casting it, as it gets burned by the metal. All the jewelry pieces in Nora Capò collections are made of solid metal, silver 925, or 14kt or 18kt gold.

Question 2

What does "made with Real Plant" mean?

Accepted Answer

"Made with Real Plants" means using leaves, branches, seeds, and more organic elements and putting them into the Casting process. The Casting process consists of immersing the plants in plaster that covers the organic piece, getting its shape. Once dried, the plaster is ready to welcome the melted metal that will burn the natural elements and take its space inside the dry plaster. The result?  It's a solid piece with the exact same shape of the plant inside the plaster.

Question 3

What material do you use for your jewellery?

Accepted Answer

All collections are crafted from either solid gold or silver 925. The Nora Capò brand adheres to the rules and regulations of the ÆDELMETALKONTROLLEN, (Force Technology) which verifies metal purity and ensures that the craftsmanship is legitimate.

Some of the pieces are silver gold-plated, and this is always specified in the material section of each product. In rare cases, the base material may be bronze, and this information will also be indicated in the material section of the product page.

For the Fine Jewellery line we use either 18kt or 14kt solid gold for our pieces.

If you have a different material in mind for a bespoke piece, we would love to hear your ideas. At Nora Capò, we are always looking to improve and explore new materials. Please contact us to share your suggestion.

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Question 4

Can I get my jewellery repaired if it’s damaged or broken?

Accepted Answer

Yes, we offer professional jewellery repair services for both items purchased from us and jewellery from other sources. If you need repair for a piece we didn’t produce, we’re happy to help, but please note that we cannot take responsibility for any pre-existing issues or unknown material or craftsmanship details. We will assess the piece and discuss repair options with you, providing an estimate and timeline for the work. Contact us to learn more about how we can assist you.

Question 5

How long does it take to design and create a custom jewellery piece?

Accepted Answer

The timeline for creating a custom jewellery piece varies depending on the complexity of the design and the materials involved. On average, the process takes 4-6 weeks from the initial consultation to completion. We’ll work closely with you to finalize the design, source materials, and craft your unique piece with precision. If you have a specific deadline in mind, let us know, and we’ll do our best to accommodate your needs.

Question 6

Do you make custom-made pieces?

Accepted Answer

Yes, we do! We love designing with you. Check our "Plant Your Idea" section.

Question 7

How do I take care of your jewellery?

Accepted Answer

It's easy. Here are some care tips for both silver and gold jewelry:

For Silver Jewelry:
1. Store properly: Keep your silver jewelry in a cool, dry place away from direct sunlight and humidity. Storing them in airtight bags or anti-tarnish pouches can help prevent tarnishing. The jewellery box you got together with your Nora Capò piece is perfect for storing your jewellery.
2. Avoid exposure: Remove silver jewelry before swimming, showering, or using household cleaners, as exposure to chemicals can accelerate tarnishing. Do you want to wear it constantly? No problem. jewellery can Re-shine. With a minimal investment, your jewelry can be re-polished to restore its original luster.
3. Regular cleaning: Gently polish your silver jewelry with a soft cloth to remove tarnish. For stubborn tarnish, use a silver polishing cloth or a mild silver cleaner following the manufacturer's instructions.
4. Keep away from cosmetics: Avoid direct contact with perfumes, lotions, and makeup to prevent tarnishing and discoloration.

For Gold Jewelry:
1. Gentle storage: Store your gold jewelry separately in soft pouches or jewelry boxes to prevent scratches and tangling.
2. Occasional cleaning: Clean gold jewelry regularly with a soft cloth to maintain its shine. For deeper cleaning, use a mild detergent and warm water, then gently scrub with a soft-bristled brush. Rinse thoroughly and pat dry with a clean cloth.
3. Avoid harsh chemicals: Remove gold jewelry before swimming in chlorinated pools or use harsh cleaning agents to prevent damage to the metal.
4. Professional check-ups: Have your gold jewelry inspected by a professional jeweler periodically to check for loose stones, worn prongs, or any other issues that may need attention.

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