SHIPPING POLICY
Shipping and Delivery
We aim to process and ship orders promptly.
However, shipping times may vary depending on your location and other factors beyond our control.
Orders placed through our website are processed and shipped from our office in Copenhagen, Denmark. We strive to handle orders swiftly, typically within 1-7 days if the item is in stock. However, if the item is not in stock, please expect a delivery time of up to 4 weeks. It's important to note that delivery times are provided as estimates only.
Shipping costs:
Denmark: 46/62 DKK
Sweden & Norway: 105 DKK
Italy: 135 DKK
Pick-up in Store is also an option
Nora Capò Jewellery - Officina CPH
Ryesgade 108 A, kld 2 TH.
2100 Copenhagen, Denmark
Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please contact us:
+4526425130
You are entitled for refund or exchange only on "in-stock" products. Custom-made pieces, that have been personalized for your use, can only be returned in case of manufacturing defect.
Our customers have the right of returning new, unworn, or unused products within 14 days from the date of delivery.
We kindly request that items are returned in their original packaging when applicable. These items should only be used for the purpose of trying them on for fit. After inspection, If there is any indication that the products have been used in a manner that reduces their value, the customer may no longer be entitled for a return or total refund.
Please contact us before initiating a return at
noracapodesign@gmail.com
For product returns, please use the following address:
Nora Capò Jewellery
Ryesgade 108 A, kld 2 TH.
2100 Copenhagen, Denmark